Manage your business throughmeaningful conversations

Answer WhatsApp, Instagram and email in one inbox, then take the order and follow up with your team.

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Coming soon to iPhone and Android

The Qcom Catalog on the web
The Qcom app inbox

Bring your customer channels together

Connect the channels your customers use so your team can handle enquiries and follow-ups in Qcom.

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Qcom

Keep customers and daily work in view

01

Organise your daily work

Manage your Catalog, orders, bookings and payments, with a clearer view of what needs attention.

02

Build customer relationships

Answer enquiries, follow up leads and stay in touch after a sale or service, using the channels your customers use.

03

Keep your team moving

Give customer conversations an owner and track the work that needs a reply, a decision or a follow-up.

Build your audience and see what works

Choose your audience

Make your message relevant to the customer

Group customers by tags, activity or purchase history so your message fits the people receiving it.

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Support for the workbehind each relationship

Know the customer before you reply

When a customer needs something,give your team a clear next step

Customer work

An enquiry might need an answer, an order update or a payment reminder. Use customer details and earlier conversations to decide what happens next.

Why we built Qcom

Channels: email, SMS, and WhatsApp.

The Qcom inbox with customer conversations from connected channels

A shared inbox with clear responsibility

Assign incoming conversations, see earlier messages and use saved replies to help your team respond.

  • History from connected channels
  • Conversations assigned to teammates
  • Saved replies for common questions
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Bring your business and customers closer

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