Sell in the chat
Take orders without leaving the conversation
A customer asks, picks and confirms in WhatsApp. The order lands on their record, and your team sees the whole thread.
Adom Boutique
WhatsApp for your whole team
Answer customers from one shared number, take orders in the chat, and follow up with approved templates.
Adom Boutique
Business account
Today
This business uses a secure service from Meta to manage this chat
Take an order
What businesses do on WhatsApp with Qcom
From the first question to the order on its way, without leaving the chat.
Answer first
Let a bot or Qyra answer, then hand over
A bot greets the customer and answers common questions with reply buttons. When a person is needed, the chat moves to your team with everything said so far.
Osu Home & Living
Collect details
Forms that open inside WhatsApp
WhatsApp Flows open a native form in the chat. Answers become a booking, an application or a request your team can act on.
Akwaaba Catering
Catering request
Name
—
Event date
—
Guests
—
Submit
Reach out later
Follow up after 24 hours with approved templates
Reply freely for 24 hours after the customer's last message. After that, send a template Meta has approved: an order update, a reminder, a receipt.
Spintex Print House
Promotions
Send promotions and watch them land
Send an approved template to a segment and follow each message from sent to delivered to read.
Nala Collective
The Harmattan collection is here — linen sets and woven bags. Reply SHOP to see what's in stock.
Sent
One number, every teammate
Your WhatsApp number is connected once. Sales, support and deliveries all reply from it, and nobody answers the same customer twice.
Everything Qcom does on WhatsApp
Adom Boutique
Business account
Today
Your order is ready
Hi Ama, your green kaba dress is ready. Choose delivery or pickup and we’ll arrange the next step.
09:41From message to next step
Send a template, collect delivery details with a WhatsApp Flow and keep the conversation moving.
Nala Collective
Business account
Today
Hi, how should I care for my new dress?
10:24Hand wash it in cool water with a mild detergent. Dry it in the shade to help keep the colours bright.
10:25Qyra on WhatsApp
Qyra answers from your catalog and knowledge, and hands over when a customer asks for a person.
Qcom Catalog overview
Your catalog in the chat
Share products and your storefront link. Orders arrive tied to the customer.
Templates, submitted for you
Write templates in Qcom and submit them to Meta for approval from the same screen.
Get WhatsApp working in Qcom
Connect the number you already use. Here is how it goes.
Connect your number
Sign in with Meta and connect your WhatsApp Business number. It becomes a source you can attach to an inbox.
Bring in your team
Choose which inbox the number feeds and who answers it. Everyone replies from the same number.
Prepare your templates
Write the messages you send after the 24-hour window and submit them to Meta for approval.
Start the conversations
Share your number and storefront link, switch on a bot or Qyra, and take your first order in the chat.
WhatsApp rules to know
Make every WhatsApp conversation count
Bring customer conversations, orders and follow-ups together. Give your team the context to take the next step.