WhatsApp messaging activation

One customer billing relationship

Your Qcom subscription and any WhatsApp bundles cover the WhatsApp messaging capacity available in Qcom. You should not need to manage a separate Meta payment step to send from Qcom.

When activation is still in progress

Some connected WhatsApp numbers require provider-side activation before they can send reliably. If that activation is not complete yet, Qcom prevents repeat failed sends and alerts our team.

• You can connect the number before every provider-side step is complete.
• If sending is not ready, the message is marked as not sent instead of appearing successful.

What to do

Keep working in Qcom. When activation is needed, our team handles the provider setup and follows up from the support side.

• Connect WhatsApp in Qcom (Settings > WhatsApp > WhatsConnect).
• If a number is still being activated, wait for the support update before resending from that number.