Create and revise feedback forms with Qyra

Create a form with Qyra

Choose Create form with Qyra in Customer feedback.

Describe what you want to learn, who will answer and any questions or choices you already need. You can make a general form, make one for a Catalog item, or save a form to connect later.

Qyra uses current business information and approved Knowledge to help with wording and choices. Design guidance helps choose useful questions; it doesn't decide your business rules. Private customer answers and Contact details aren't used to design the form.

Review the purpose before building, then read the complete proposed form. Optional suggestions are left out, and sensitive suggestions aren't selected for you. Missing business choices need your answer; Qyra doesn't invent them. Saving creates the draft only.

When Catalog setup offers Create a feedback form with Qyra, the original setup waits. After saving, review and publish that exact form, then return it to the setup. Review the Catalog change separately before applying it. Creating or publishing the form doesn't turn on automatic requests.

Review a draft with Qyra

Open Customer feedback → Edit form with Qyra.

Choose an existing draft, then tell Qyra what to change. Review the plan before building the updated form.

Read the complete form, including which answers are required, score limits and permission to publish a review. Save feedback draft saves a new version without publishing it. Use Create form with Qyra for a new form, or New form on the web to write it yourself.

Only the latest editable draft of a form is listed. Published, archived and superseded versions are not offered. Use More forms to continue through the library. If the draft changed after you chose it, select it again and review a new plan. If drafts cannot load, check that you have Qyra and Support editing access, then try again.

If a save cannot be confirmed, check the same draft again. Don't start a second copy to work around the missing confirmation.

Publish separately

After saving, choose Review and publish to reread that exact form, including required answers, rating limits and permission to publish a review. Publishing makes the form available for selection; it does not connect it to a Catalog item or send a request. Existing answers keep the questions their customer saw.

A form created from Catalog setup can return to its original question after publication. Review and apply the Catalog change separately. If its settings changed while you worked, review the updated setup before continuing.

Related

• Build a feedback form
• Collect customer feedback
• Choose useful customer feedback questions