Give the front desk more room to care
Organise appointment enquiries, service information and administrative follow-up. Qcom helps the team manage the work around care, while clinical decisions stay with clinicians.
Pharmacies · Clinics · Care providers
Help patients arrange their next visit
Show your services, help people find a bookable time and collect the details reception needs. Send configured reminders before the appointment.
When plans change, your team can pick up the conversation and help rearrange the visit.
Physiotherapy consultation
In-person appointment
- Requested time
- Friday · 10:30 am
- Location
- Main clinic
- Next step
- Reception to confirm
Appointment change
“I can’t make Friday. Can I move my appointment?”
Make the handover clear
Assign an appointment change to reception or an invoice question to administration. Keep the earlier conversation with the request so the next person has the context.
Qcom supports the administrative work around care. Clinical records and care decisions remain in your clinical systems.
Help with the everyday questions
Give Qyra published opening hours, service details and visit instructions to help answer routine enquiries. Your staff handle individual circumstances through your established care process.
See where follow-up is needed
Review communication activity and outstanding requests. Keep staff access and contact permissions appropriate to the information your team handles.