My requests
Ask Qcom for help
Send Qcom a support request and find its replies in My requests.
Updated 22 October 2026
Use New request when you need help with your Qcom workspace. Requests you send appear under My requests.
Send a request
- Open Support → New request.
- Enter a short Subject and describe the problem in Description. Include what you expected and what you've already tried.
- Choose a Category: Billing, Technical, Feature request, Account or Other.
- Choose a Priority: Low, Medium, High or Urgent. It starts at Medium.
- Choose Submit request.
When the request is submitted, Qcom takes you to My requests. Open it there to read replies and check its status.
When you need to add information
My requests shows replies but doesn't have a reply field. Choose Live support and share your request number when Qcom asks for more details.
Customer problems your own team needs to work on belong in Inbox → Tickets.
Related
- About My requests
- Why a request isn't showing
- About support tickets
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