Find your way around the mobile app

The mobile app groups your work into four tabs, so instructions for the website may start from a different menu.

How it works

Today brings together today's work and updates. Chat opens your conversations. Work groups business tools. More brings together workspace tools, settings and support.

Shared guides show the instructions for the app by default. When other instructions are available, use the platform selector to read them. Common explanations stay visible. A feature or control on the website may not be available in the app; follow the guide's supported alternative.

Open a task

1. Open Chat to work on a conversation.
2. Open Work for business tasks. Its shortcuts can be personalised, so the first tiles may differ between accounts.
3. Open More → Security and settings for personal settings, including password and notification preferences.
4. Open More → Support, then Articles or Guides, to read help. Use New request, My requests or Live support when you need Qcom's help.

To search, press and hold the centre Ask Qyra button, then choose Search workspace. Search results depend on your access. Opening a help result keeps the guide inside the app.

Continue on the website

For tools offered through the full dashboard, open More → Security and settings → Full dashboard tools. Use your existing account if the website asks you to sign in. Check the workspace there too before continuing.

When a page isn't where you expected

A shortcut isn't on Work. Your shortcuts may have changed; use workspace search or the relevant business area.

A tool is locked or missing. Check your workspace, permissions and plan. A link to the website doesn't unlock it.

A guide couldn't load. Check your connection and reopen it from Support. If it still won't open, send a request describing the guide you needed.

Next, set up your workspace or ask Qcom for help.